Data Protection | The Travel Pattern

Introduction

At The Travel Pattern, we understand the importance of safeguarding your personal data. This Data Protection page explains how we collect, store, and protect your personal information. We are committed to ensuring that your privacy is respected and that your data is handled responsibly and in compliance with relevant data protection regulations.

By using our services and website, you agree to the collection and use of your information as outlined in this policy.

1. Information We Collect

We collect personal information that you provide to us when using our website and services. This may include:

• Personal Identification Information: Name, email address, phone number, billing address, and payment details.

• Travel Information: Travel dates, preferences, destinations, and booking details.

• Cookies and Tracking Technologies: We use cookies to collect information about how you use our website, including your IP address, browser type, and browsing history.

2. How We Use Your Information

The personal data we collect is used for the following purposes:

• Booking and Service Fulfillment: To process your bookings, payments, and provide the services requested, such as tours, accommodations, and transportation.

• Customer Support: To assist you with inquiries, complaints, and to provide customer support regarding your bookings.

• Marketing and Communication: To send you promotional offers, travel updates, and personalized content. You can opt out of marketing communications at any time.

• Improvement of Services: To analyze website usage and improve user experience, including optimizing our website’s functionality and performance.

• Legal Compliance: To comply with legal requirements, including fraud prevention and regulatory obligations.

3. How We Protect Your Data

We take several measures to ensure that your personal data is secure:

• Encryption: We use SSL encryption to protect the transmission of sensitive data such as payment details over the internet.

• Data Storage: We store personal data on secure servers with appropriate access controls in place.

• Limited Access: Only authorized personnel have access to your personal data, and they are required to maintain confidentiality.

• Regular Audits: We conduct regular audits to assess our data protection practices and ensure that they meet industry standards.

4. Sharing Your Data

We will not sell, rent, or lease your personal information to third parties. However, we may share your data with trusted third-party service providers for the following purposes:

• Payment Processing: To process payments securely through payment gateways.

• Travel Providers: To fulfill your booking with hotels, airlines, transportation companies, and tour guides.

• Legal Compliance: To comply with legal obligations or if required by law enforcement authorities.

These third parties are required to protect your data in a manner consistent with our privacy policy and to use it solely for the purposes for which it was shared.

5. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance user experience. Cookies are small files stored on your device that help us understand how you use our website, improve functionality, and customize your experience.

You can manage or disable cookies through your browser settings, but please note that doing so may affect your ability to use certain features of our website.

6. Your Rights

You have the following rights concerning your personal data:

• Access: You have the right to request access to the personal information we hold about you.

• Correction: You can request that we correct any inaccuracies in your data.

• Deletion: You have the right to request that we delete your personal data under certain circumstances, such as when it is no longer needed for the purposes for which it was collected.

• Opt-out of Marketing: You can opt-out of receiving marketing communications by following the unsubscribe link in our emails or contacting us directly.

• Data Portability: You have the right to request that your data be transferred to another service provider in a structured, commonly used, and machine-readable format.

If you wish to exercise any of these rights, please contact us at support@thetravelpattern.com.

7. Data Retention

We retain your personal information for as long as it is necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting obligations. Once your data is no longer needed, we will securely delete or anonymize it.

8. Children's Privacy

Our services are not intended for individuals under the age of 18, and we do not knowingly collect personal data from children. If we learn that we have inadvertently collected information from a child under the age of 18, we will take steps to delete the information as soon as possible.

9. Changes to This Data Protection Policy

We may update this Data Protection Policy from time to time. Any changes will be posted on this page, with the "Last Updated" date updated accordingly. We encourage you to review this policy periodically to stay informed about how we protect your personal data.

10. Contact Us

If you have any questions, concerns, or requests regarding your personal data or our data protection practices, please feel free to contact us:

• Email: info@thetravelpattern.com

• Phone/WhatsApp: +91-9622116117

• Address: Nawpora Link, Chinar Bagh, Srinagar, 190003, Tangbagh khayam, Chinar Bagh, Srinagar, Jammu and Kashmir 190001