Privacy Policy | The Travel Pattern

Your Privacy is Important to Us

At The Travel Pattern, we are committed to protecting your privacy and ensuring a safe online experience. This Privacy Policy outlines the information we collect, how it is used, and the steps we take to protect your data. By using our website and services, you consent to the collection and use of your information as described in this policy.

1. Information We Collect

We may collect the following types of information when you visit TheTravelPattern.com:

a. Personal Information

When booking tours, signing up for our newsletter, or contacting us, you may be asked to provide personal details, including but not limited to:

• Name

• Email Address

• Phone Number

• Postal Address

• Payment Information

b. Non-Personal Information

We also collect non-personal information to help improve the functionality and usability of our website. This may include:

• Browser Type

• Device Information

• IP Address

• Cookies (used to enhance user experience)

2. How We Use Your Information

We use the information we collect for the following purposes:

• To Process Your Bookings: Personal details are used to facilitate and confirm bookings, process payments, and provide you with necessary travel documents.

• To Provide Customer Support: We may use your contact information to respond to inquiries, offer assistance, or resolve issues.

• To Improve Our Services: Non-personal data helps us analyze website traffic, improve site performance, and enhance user experience.

• Marketing and Communication: With your consent, we may send you promotional emails, offers, or updates about new services, travel tips, and discounts. You can opt-out of marketing emails at any time.

3. How We Protect Your Information

We take the security of your personal data seriously. The Travel Pattern uses industry-standard encryption methods and secure payment gateways to protect your information during transactions. Additionally:

• Data Encryption: Personal data, including payment details, is transmitted securely using SSL (Secure Socket Layer) encryption.

• Access Control: Only authorized personnel have access to your personal information, and they are required to keep it confidential.

• Regular Security Audits: We conduct regular security audits and updates to maintain a safe environment for our users.

4. Sharing Your Information

We do not sell, rent, or trade your personal information. However, we may share your data with third-party partners in the following situations:

• Service Providers: We may share your information with trusted third parties who assist us with processing payments, managing bookings, or providing customer support services.

• Legal Compliance: We may disclose your information if required by law or to protect our rights, comply with a legal process, or prevent fraud.

5. Cookies

Our website uses cookies to improve your browsing experience. A cookie is a small file stored on your device that helps us remember your preferences and analyze website traffic. You can control cookie settings in your browser preferences, and if you prefer, you can disable cookies, but this may affect the functionality of the website.

6. Your Rights and Choices

You have the right to:

• Access and Update Your Information: You can request access to the personal information we hold about you and make corrections to any inaccuracies.

• Opt-Out of Marketing Communications: If you no longer wish to receive promotional emails, you can unsubscribe using the link at the bottom of our emails or contact us directly.

• Delete Your Account: You may request to delete your account and personal information by contacting us. Please note that some data may need to be retained for legal or accounting purposes.

7. Third-Party Websites

Our website may contain links to external sites that are not operated by us. We are not responsible for the privacy practices or content of third-party websites. We encourage you to review the privacy policies of those sites before sharing your personal information.

8. Changes to This Privacy Policy

We reserve the right to update or change this Privacy Policy at any time. When we make changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your rights, please feel free to contact us:

• Email: info@thetravelpattern.com

• Phone/WhatsApp: +91-9622116117

• Address:  Nawpora Link, Chinar Bagh, Srinagar, 190003, Tangbagh khayam, Chinar Bagh, Srinagar, Jammu and Kashmir 190001